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Crooked Compass Mockup 2

Discover Hidden Gems: Tailored Travel Experiences for the Adventurous Australian.

Honoring
Our Industry Achievements

Industry

Travel & Tourism

Overview

Explore the world like never before with our cutting-edge travel discovery and booking platform, designed to introduce you to Australia’s and the world’s most exclusive and exotic destinations. Whether you’re an intrepid Aussie traveler or seeking a unique vacation spot, our platform offers a curated selection of hidden gems that go beyond the usual tourist trails.

We provide detailed insights into each destination, complete with stunning visuals and immersive virtual tours, helping you discover personalized travel experiences tailored to your interests. Catering to both seasoned explorers and those new to adventure, our platform makes your travel planning seamless and enjoyable, bringing you closer to the extraordinary.

Key Features

  • Curated Destinations: Discover unique and lesser-known travel spots around Australia and the globe.
  • Personalized Search: Uncover tailor-made travel experiences based on your preferences.
  • Immersive Exploration: Dive deep into destinations with comprehensive details, stunning visuals, and virtual tours.

Challenges

  • Search Functionality: Developing a robust search engine that effectively finds relevant destinations and experiences.
  • Booking Process: Simplifying the booking process while offering flexibility and customization options.
  • Customer Support: Providing timely and efficient support to users facing issues or inquiries.

Solution

  • Search Functionality
    • Keyword Search: Implemented keyword search where users can input specific cities, countries, or experiences like "beach" or "cultural" tours.
    • Filters: Integrated filters that allow users to refine search results by price range, dates, number of travelers, accommodation type, amenities, activities, and travel style.
    • Location-Based Search: Utilized GPS technology to suggest nearby attractions, restaurants, and accommodations based on the user’s location.
    • Autocomplete Suggestions: Added real-time suggestions as users type to improve search efficiency.
  • Booking Process
    • Search and Selection: Enabled users to easily choose destinations, dates, number of travelers, and accommodation preferences.
    • Property/Activity Details: Provided detailed descriptions, photos, amenities, and guest reviews for each property or activity.
    • Booking Form: Developed a user-friendly booking form requiring essential information like guest details, contact information, payment options, and additional preferences.
    • Payment Processing: Integrated a secure payment gateway to facilitate smooth transactions.
    • Booking Confirmation: Implemented a system to send detailed booking confirmations via email or in-app notifications.
  • Customer Support
    • Customer Satisfaction Tracking: Deployed surveys and feedback tools to monitor customer satisfaction.
    • First Contact Resolution: Focused on resolving the majority of user issues during the first contact.
    • Performance Metrics: Monitored metrics such as average handling time and customer effort score to continually improve the support experience.

Transforming Ideas
into Stunning Designs:
From Wireframe to Wow!

Design Tools

  • Adobe XD
  • Invision
  • Photoshop

3rd Party APIs/SDKs/Libraries

  • Gson
  • Facebook
  • Google Maps

What Our Client's Say

Testimonial

Lisa-Pagotto-Crooked-Compass

App Gurus listened to client needs and ensured any technical issues were resolved quickly. The cost was higher than expected, and there was a slight staffing mishap early on, but user responses have been good.

Lisa Pagotto
Crooked Compass / Director

With over 12 years of app development experience, we specialize in offering pertinent IT solutions for medium-sized businesses and corporations. We align with your goals, taking pride in our work and our clients.

Kristian W. Business Consultant

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