Privacy Policy

We are committed to protecting and respecting your privacy. This policy and any other documents we refer to in this policy set out how we will use your personal information and with whom it will be shared.

Please read the following carefully

Please note that by visiting and using our site you are agreeing to the use of your personal information in the way that is described in this Privacy Policy. If you have any queries or concerns regarding this Privacy Policy, please contact us via our inquiry form, or give us a call at 1300 699 571. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

What information do we collect about you?

We may collect and process the following data about you (your information):

• Information that you submit online via our site including your name, company name, contact information including email address, business address, job title, mobile phone number, and other information relevant to customer surveys.
• Any correspondence you send to us.
• Details of your visits to the Site and the resources that you access (which may include, amongst other things; traffic data and communication data).

We are aware that your information may be confidential and we will protect the confidentiality of your information by our normal procedures and legal requirements.

How will we use your information?

We collect your information to understand your needs and provide you with a better service. We use your information in the following ways:

to ensure that the Site’s content is presented as effectively as possible for you and/or to customise the Site according to your interests;

• For our internal purposes, such as Internal record keeping, quality control or to improve our products and services, site performance, system administration, and to evaluate the use of the Site, so that we can provide you with enhanced services .
• To notify you about changes to our services.
• To provide you with information, products, or services that you request from us, or which we feel may interest you (provided of course that you agree).
• To create reports to assist with future marketing.
• To carry out our obligations arising from any contracts with you and for billing and delivery purposes.
• To enable you to participate in the features of the Site, when you choose to do so.

We may monitor your use of the Site and record your IP address, operating system, and browser type, for system administration. This is statistical information about our users’ browsing actions and patterns and does not identify any individual. We collect statistics data about Visitors to the Site and sales and traffic patterns. We only keep your information for as long as it is necessary.

Marketing

We would like to keep you informed about new products, our services, and interesting events and therefore, we may use your personal data to recommend certain products, services, or events that may be of interest to you by email. To provide more relevant information to you, we may process data relating to your purchase history. We will only use your data for our own marketing and advertising purposes and do not transfer any personal data to third parties for marketing purposes.

If you purchase, take a trial of, or express interest in any of our products or services, we may also send you marketing emails to the contact details you provide. Our marketing emails will only advertise our products or services that are similar to those that you have purchased, trialed, or in which you have expressed interest. You have the right to withdraw your consent and stop receiving these communications at any time, by clicking on the Unsubscribe button placed at the bottom of each email you receive, or by contacting us via our submission form here.

Third parties or other publicly available sources

We also collect information from credible, third-party, commercially-available sources. The information we collect from these sources may include your name, phone number, business address, email address, and firmographic data which may be used along with the information we collect when you visit the Apadmi Network. We also use Google Analytics, which is a third-party tracking service, that uses cookies to track pseudonymized information about our visitors to our website in an aggregated format to capture usage and volume statistics which are then shared with us. Some of the platforms we use (e.g., Google Analytics, ZoomInfo, Google Tag Manager, and Sales Navigator) use cookies on our website. We have no access to or control over these cookies and any personal data should be processed by their respective privacy notices.

Where do we transfer your information?

We may transfer your information to, or store it, outside of Australia in countries that do not have as developed data protection laws.

In these circumstances, we will take steps to ensure that your personal information is adequately protected by methods offering sufficient assurances and guarantees that the information is given the necessary safeguards to prevent it from accidental or unlawful disclosure, access alteration, or destruction.

Please do not send us your information if you do not want it to be transferred to or stored outside of Australia. By providing your information to us you agree and consent to us transferring to, and storing your information at, a destination outside Australia.

With whom do we share your information?

We may share your information with other organisations as per the points below:

• If we sell or buy any business or assets (as we may share your data with the prospective seller or buyer).
• If we or substantially all of our company assets are acquired by another party, in which case your information will be one of the transferred assets.
• Business partners, suppliers, and sub-contractors for the performance of any contract we enter with them or you.
• If we have to share your information to comply with legal or regulatory requirements, or if we have to enforce any other agreements or to protect our rights, property, or our customers, etc. This may involve exchanging information with other companies and organisations for fraud protection and credit risk reduction.

We may share the non-personal aggregated statistics data about Visitors to the Site with third parties.

We may also share your information with selected third parties for credit card clearance/credit reference/order fulfillment/delivery/data analysis/customer support/storage services.

How do we keep your information secure?

We are committed to ensuring that your information is secure.

To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

All your information is stored securely on hosted servers. Any actions you perform on the site that are related to your account will be encrypted.

If you have a username, password, or other login details that enable you to access certain parts of the Site, you must not allow any other person to use them and must treat them as confidential.

If you believe or suspect that someone else knows your login details you must contact us as soon as possible.

Unfortunately, the transmission of information via the Internet is not completely secure.

Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to the Site and any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Links to other sites

The Site may from time to time contain links to and from other websites.

If you follow a link to any of those sites, please note that those sites ought to have their own privacy policies and that we do not accept any responsibility or liability for those sites or for their privacy policies.

Please check those privacy policies before you submit your information to those sites.

Your rights

You have the right to access your information and should direct any request for your information to us here.

If you believe that any information we are holding about you is incorrect or incomplete, you have the right to rectify your information by sending us a written request to us here.

You have the right to ask us not to process your information (or pass your information to other companies or organisations) for marketing purposes. You can request this by contacting us here.

You have a right to be notified of a personal data breach if it results in a high risk to your rights and freedoms.

You have the right to withdraw your consent if you have given your consent to our processing of any of your personal data. (Please note that if you withdraw your consent, this will not affect the validity of any processing carried out prior to withdrawal). You can request this by contacting us here.

If you have a complaint about how we have used your information, please contact us here.

Changes

We may make changes to this Privacy Policy at any time by sending you an email with the modified terms or by posting a copy of them on the Site.

Any changes will take effect seven (7) days after the date of our email or the date on which we post the modified terms on the Site, whichever is earlier.

Your continued use of the Site after that period expires means that you agree to be bound by the modified policy.

How to contact us

Questions, comments, or requests concerning this privacy policy are welcomed and should be sent to us here.

The Site is owned by Cloud Downunder Pty Ltd trading as App Gurus, a company incorporated in Australia. Our office trading address is Level 7, 757 Ann Street, Fortitude Valley QLD 4006, and our registered company number is 98 156 435 559.