Honoring
Our Industry Achievements
Industry
HospitalityPlatform
Website
Admin Panel
Technology Stack
HTML/CSS/JS for Website
Laravel for Backend development
Overview
SwoopStay is a hotel booking web app that offers secure login, advanced hotel search with filters and sorting, and detailed hotel listings.
Users get detailed hotel listings with photos, room types, policies, and real-time supplier data via Rakuten Travel Xchange.
It also has the functionality of an admin portal for supplier markup control, user management, and analytics tracking with Google Analytics.
In short, SwoopStay is a fast, secure, and user-friendly platform for fast hotel search, transparent pricing, and efficient booking execution.
Key Features
- User can sign up and log in using email with OTP or social accounts via google and apple with strong validation which ensures account security and smooth onboarding process.
- Users can search nearby hotels, enter check-in dates and number of guests and apply filters and sorting options to find the best options in their area.
- Each hotel page displays images, room types, policies and amenities fetched via Rakuten travel exchange so that user get complete hotel insights before making booking.
- User can create custom occasions (e.g., business trip, sports event) with specific room,bed and amenity preferences.
- In occasions Search results show clear percentage match and checklist (✅ / ❌) including how many requirement selected hotel fulfills.
- Prices automatically convert to local currency using Exconvert, which provide hourly updates and ensure accurate transparent pricing.
- User can complete a simple step by step booking process with instant confirmation and options to download booking receipts.
- Functionality of admin panel manage supplier markups, users and performance tracking using Google Analytics which provide real time insights and help to improve strategically.
Challenges
- Booking cancellation and refund processing posed a major challenge due to supplier policies, dynamic pricing rules, and payment reconciliation workflows.
- Implementing advanced hotel filtering with accurate requirement-match percentages was challenging due to complex multi-criteria logic.
- The Rakuten Travel Exchange (RTX) API does not provide direct filtering for certain hotel policies such as smoking policy, pet policy, and other property-specific rules.
- The RTX API returns up to 100 hotels in a single API response. Loading and displaying at once could negatively impact website performance, page load speed, and overall user experience.
Solution
- Implemented policy-based refund logic that calculates refund amounts server-side, processes Stripe refunds, and updates booking status atomically while releasing inventory.
- Built dynamic multi-filter queries with weighted requirement scoring to calculate and display match percentage efficiently.
- To address the limitation of policy filters in the RTX API, we imported the hotel data from the RTX API into our internal database. Based on this stored data, we created a custom filtering system that allows the platform to categorize and display hotel policies such as smoking rules, pet allowances, and other property policies directly on each hotel listing.
- To improve performance and maintain a smooth browsing experience, we implemented a pagination system that loads hotels in smaller batches instead of displaying the entire dataset at once.
Transforming Ideas
into Stunning Designs:
From Wireframe to Wow!
Design Tools
- Figma
- Photoshop
3rd Party APIs/SDKs/Libraries
- Brevo
- Google Places API
- Google Analytics
- Rakuten travel exchange
- Exconvert
- Stripe
With over 12 years of app development experience, we specialize in offering pertinent IT solutions for medium-sized businesses and corporations. We align with your goals, taking pride in our work and our clients.
